Privacy Policy

This Privacy Policy describes how Mylocalguide.in (“we”, “our”, or “us”) collects, uses, maintains, and protects information that you provide when you use our website and services. Your privacy is important to us, and we are committed to safeguarding your personal information in accordance with industry best practices and legal requirements. Please review this policy to understand our practices and your rights regarding your personal data.

Information We Collect

We collect personal information by fair and lawful means to serve you better and enhance your travel experience. Information we may collect includes:

  • Full name
  • Contact details such as address, email, and phone number
  • Demographic information such as city, state, country, and preferences
  • Traveller details, including fitness and health declarations when required for safety or customization
  • Documents necessary for identity verification or compliance (e.g., government identification, travel permits)
  • Payment and transaction data for bookings
  • Feedback, reviews, queries, and any additional information you voluntarily provide

How We Use Your Information

Your data is used only as necessary to deliver our services, ensure your safety, and comply with applicable laws. Uses include:

  • Processing bookings, confirmations, and payments
  • Verifying your identity and eligibility for specific trekking experiences
  • Maintaining internal records
  • Providing customized services and itinerary recommendations
  • Communicating with you for trip details, updates, and support
  • Sending important notifications regarding your trek
  • Improving our services and website functionality through analytics and feedback
  • Complying with statutory, regulatory, and contractual obligations

Data Security and Protection

Mylocalguide.in employs reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, misuse, loss, or destruction. Secure servers, encrypted payment gateways, and restricted access controls are standard procedures. All staff and partners who access your personal information are bound by confidentiality obligations.

Cookies and Website Analytics

Our website uses cookies to help us monitor traffic, remember your preferences, and continuously improve your browsing experience. Cookies are small files placed on your device that do not provide access to your computer or personal data, except those details you choose to share. You can decline cookies through your browser settings, but some features of the site may be affected.

We also use analytics tools to understand website usage patterns and enhance the content we offer. This data is aggregated and does not identify individual users.

Sharing of Information

We do not sell, lease, or distribute your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • With licensed and verified guides as necessary to execute your trek
  • With trusted vendors or payment processors, solely for completing your transaction
  • Under legal requirements, including responding to court orders or regulatory authorities
  • To enforce our policies and protect our rights, safety, or property

Any third-party partners handling your information are required to maintain proper data security and abide by privacy standards.

Direct Marketing and Communications

We may occasionally send you updates about our services, offers, or relevant news via email or SMS. You may opt-out of such communications at any time by using the unsubscribe option provided or contacting us directly. We do not use your data for third-party promotional purposes without your permission.

Our website may include links to third-party websites or resources that are not owned or operated by Mylocalguide.in. We are not responsible for the privacy practices or content of these external sites. Please review the privacy statements of such sites if you choose to visit them.

Accessing and Updating Your Information

You are entitled to access the personal information that we hold about you, request corrections, or ask for deletion where appropriate. To exercise these rights, please send a request through our contact page or email support. We will respond to your request as soon as possible, subject to verification and legal obligations.

Children’s Privacy

Mylocalguide.in does not knowingly collect or process personal data from children under the age of 18 without parental consent. If it is discovered that such information has been collected in error, it will be promptly deleted.

Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes described above and to meet legal or regulatory requirements. Data that is no longer required will be securely destroyed.

Policy Updates

This policy may be updated periodically to reflect changes in our practices, legal requirements, or improvements to our services. Any updates will be posted on this page, and your continued use of our website will constitute acknowledgement of these changes.

Contact Information

For any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

  • Email: mylocalguide.official@gmail.com
  • Address: Village Wan POst Office Wan Block Dewal, Chamoli Uttarakhand 246427
  • Customer support: +91-9925933833

Our commitment is to transparency and the protection of your privacy at every step of your journey with us.